Open the cache folders listed below and delete all the files stored there:.
Launch File Explorer and go to C:\Users\UserNale\AppData\Roaming\Microsoft\Teams.
Close Teams, clear the cache and check if you can use the recording option afterward. Your Teams cache may sometimes break certain features. Click on your profile picture and select Check for Updates. If the recording option is not working in the Teams app, check if you can record the web version’s meeting.
Then, go to Manage Users and add all the users.
Select Global (Org-wide default) if you want to use the same recording policy for all the users.
To do this, navigate to Teams Admin Center → Meetings → Meeting policies.
In other words, ensure the recording option is enabled as an org-wide policy. Implement the feature globally, if that’s possible. Fix Microsoft Teams Meeting Recording Not Working Allow Meeting Recording in Meeting PoliciesĬontact your ID admin and make sure the recording feature is enabled in Meeting Policies. But currently, there’s no information as to when this feature will be deployed.īy the way, if Teams fails to upload the recording to Stream, use this troubleshooting guide to solve the problem. The good news is that Microsoft is planning to enable the meeting recording feature for Teams users located in countries where Microsoft Stream isn’t available. In other words, if the Stream data center and the MS Teams data center are not located in the same location or region, the meeting recording feature won’t work.įor example, if you’re currently located in South Africa, you can’t record your Teams meetings. This is because the Microsoft Stream cloud service is only available in the United States, Europe, Asia Pacific, Australia, India, United Kingdom, and Canada. Moreover, the meeting recording feature is not available in all regions of the world. Once again, both the meeting organizer and the person doing the recording need to meet these requirements.
Anonymous, guest, or federated users cannot record meetings.
Ensure the Teams Meeting Policy called Allow Cloud Recording is set to true.
If the IT admin set up specific company guidelines for meeting recording, make sure you agreed to them.
Make sure you have enough storage in Microsoft Stream to save your recording.
You also need a Microsoft Stream license and video upload permissions.
You need an Office 365 E1, E3, E5, A1, A3, A5, M365 Business, Business Premium, or Business Essentials account.
We’ll show you how you can quickly fix this problem. In this guide, we’ll cover all of these scenarios. Or perhaps you got an error message saying the recording could not be launched. Or maybe the Microsoft Teams meeting recording option is greyed out. The recording option may not be available at all.
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